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Safe Gaming Commitment

Hbija's Responsible Gaming Policy

Gaming should be a source of fun, not stress. At hbija, you will find all the responsible gaming tools, guidelines, and support you need to keep every session safe and enjoyable.

18+ Age Restriction
24/7 Support Services
5 Safety Tools
100% Transparent Policy

The Pillars of Responsible Gaming

Hbija believes every player's experience should be safe, informed, and in control.

Setting a Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once set, it takes effect immediately — but increasing it requires a 7-day waiting period.

Session Time Limit

As part of responsible gaming, hbija lets you set a time limit for each gaming session. An automatic notification is sent when the time is up.

Cool-off Period

If you feel you need a break, you can temporarily suspend your account for anywhere between 24 hours and 30 days. Use this time to regroup and reset.

Self-Exclusion

If you feel gaming is having a negative impact on your life, you have the option to permanently close your account for a period of 6 months to 5 years.

Set a Loss Limit

Set a maximum loss amount you are willing to accept over a given period. If the limit is reached, the system will automatically alert you.

Reality Check

Pop-up notifications appear at regular intervals to remind you how long you have been playing and how much BDT you have spent in total.

Table of Contents

What Is Responsible Gaming?

Responsible gaming is not just about playing less — it means enjoying gaming consciously, with a plan, and within your own means. hbija always wants its platform to be a place for entertainment, not a source of income or addiction.

Online gaming and betting are naturally exciting. But when they start disrupting daily life, straining relationships, or adding financial pressure, it is a sign that things are going too far. The core goal of hbija's responsible gaming policy is to alert you before that point is ever reached.

Gaming is entertainment — it can never be a solution to financial problems. If you are under any financial pressure, take a break from gaming.

Hbija gives every registered user access to responsible gaming tools. They are easy to use and can be accessed from Account Settings at any time. We want every player to stay in full control of their own gaming experience.

hbija's Responsible Gaming Principles

Responsible gaming at hbija is not just a policy on paper — it is an integral part of how we operate every day. Here are our core commitments:

  • Transparency: The Return-to-Player (RTP) figure for every game is clearly disclosed so players know their odds of winning.
  • Age Verification: No one under the age of 18 is permitted to create an account or play on hbija under any circumstances.
  • Addiction Prevention: If suspicious behavior is detected, our team will reach out directly to provide assistance.
  • Fair Gaming Environment: hbija never pressures players to play more or uses tactics to lure them into doing so.
  • Respect Your Personal Limits: Once a protection limit is set, hbija respects it and does not allow it to be changed easily.
hbija believes that building a healthy, long-term gaming culture is the true goal of a trustworthy platform.

Recognize the Warning Signs

Gaming problems do not always appear suddenly. They build up gradually. Look out for warning signs across these three stages:

1
Early Warning — Pay Attention

You are occasionally spending more time or money than planned. After a loss, you find yourself playing again to "chase" it back. You are thinking about gaming far more than usual.

2
Intermediate Warning — Take Action

Hiding gaming from family or friends. Feeling restless or irritable when trying to cut back. Impact on daily tasks, studies, or work.

3
Immediate Action Required

Gaming on borrowed money or lying to obtain funds. Unable to stop gaming despite trying. Serious impact on mental health.

If you notice any of these signs in yourself, please use hbija's safety tools or contact support right away.

hbija's Protection Tools

From hbija's Account Settings, you can use the following protection tools at any time. Using them is not a sign of weakness — it is what a responsible player does.

Deposit Limit

Set daily / weekly / monthly deposit limits. Reductions take effect immediately; increases take effect after 7 days.

Loss Limit

Set a maximum loss amount for a set period. An automatic alert is triggered when the limit is reached.

Session Timer

Set a time limit for each session. A reminder is sent when the time is up.

Cool-off Break

Temporarily suspend your account for 24 hours to 30 days. No games can be played during this period.

Self-Exclusion

Permanent exclusion for 6 months to 5 years. Your account cannot be reactivated during this period.

Reality Check

Pop-up notifications at set intervals. Reminds you how long you have been playing and how much BDT you have spent.

Self-Assessment Test

Answer the following questions honestly. If most of your answers are "Yes", it is time to use responsible gaming tools and seek professional advice.

1 Do you spend more on gaming than your pre-set budget?
Never Sometimes Often
2 After a loss, do you keep playing to try to win it back?
Never Sometimes Often
3 Have you had arguments with family or friends over gaming?
Never Once Happens Repeatedly
4 Do you feel restless or irritable when you cannot game?
No Sometimes Yes, Always
5 Do you prioritize gaming over work, study, or sleep?
Never Sometimes Often
Remember — these questions are not here to judge you. They are simply a tool for self-awareness. Seeking help is always a sign of strength.

Protection of Minors

Hbija strictly prohibits gaming by anyone under 18. Age is verified at registration, and a government-issued ID may be requested if there is any doubt. A note to parents:

  • Use parental control software on any device that children or teenagers have access to.
  • Never share your account login details (username and password) with anyone.
  • Always keep your mobile banking and bank card details secure.
  • If you suspect a minor has created an account, please notify support immediately .

Where to Get Help

You are not alone in dealing with a gaming problem. The hbija team is always ready to help. International and local organizations also offer free counseling.

Hbija Support Team

Reach us by email, live chat, or phone. We are available 24/7 and your privacy is fully protected.

International Organizations

Gamblers Anonymous, National Council on Problem Gambling — both offer free counseling.

Mental Health Counselor

Consult a licensed psychologist or psychiatrist. Many hospitals offer this service for free.

Educational Resources

There are many free books, videos, and courses online that can help you understand gaming addiction.

Talk openly with family and friends. Their support is essential for long-term recovery.

FAQs

Find answers here to frequently asked questions about responsible gaming.

hbija requires a minimum 7-day waiting period before a deposit limit can be increased. This is in place to prevent impulsive decisions. You can submit an increase request in Settings, but it will not take effect immediately. If you need urgent support, please speak with the support team.

Self-Exclusion is a serious step and is permanent for the duration you choose. Once the self-exclusion period ends, you may reactivate your account. However, if you feel you are not yet ready, you can extend the exclusion by setting a new limit.

A Reality Check is a pop-up notification that appears at set intervals (typically every 30 minutes, or based on your preference). It shows how long you have been playing and how much BDT you have spent in the current session. It is simply a reminder — not a measurement or a penalty.

Yes. Family members can submit a special request to hbija if they believe a relative is struggling with a gaming problem. Upon receiving such a request, hbija can intervene confidentially and offer support to the person concerned. Contact support for more details.

Cool-off (Temporary Break): From 24 hours to 30 days. Once the period ends, your account is automatically reactivated. This is a temporary pause to give yourself time to reflect.

Self-Exclusion: Permanent for 6 months to 5 years. Your account cannot be reactivated during this period. This is a serious decision for when you are certain you need a long-term break.

No, that is a common misconception and often the start of a gaming problem. Game outcomes are entirely random. No strategy or prediction can recover lost money. In reality, this belief tends to lead to even greater losses. If this thought keeps coming back, treat it as a warning sign.

Start Safe Gaming Today

Stay fully in control of your experience with hbija's responsible gaming tools. Every player has the right to game consciously and within set limits.

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